Issue regarding email

Question

When we try to send email for exam invite we get the following error on tomcat "Must Issue a STARTTLS command " 

We are using gmail id to send emails.

Answer 1

Thank you for escalating your problem.

You need to configure your Mail Server to get emails working. 

 

If you haven't configured it yet, you can execute below query to configure the same

UPDATE `kaldin`.`email_settings` SET `host` = "SMTP URL", `port` = "SMTP PORT", `mail_from` = "From Email", `user_name` = "SMTP Login ID", `password` = "SMTP Login Password", `auth_flag` = 1, `contype` = "SSL/TLS OR PLAIN";

 

To reset admin password, use 'Forgot Password?' link on the login page(Administrator Login).

 

Thanks,

 

Kaldin Support Team,

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